Term and Conditions

Welcome to Comfy Activewear US! These Terms and Conditions outline the rules and regulations for using our website and purchasing our premium activewear products. By accessing this website and making a purchase, you accept these terms in full.

1. Website Use and Intellectual Property

1.1 Access and Account Security

You may use our website for personal shopping purposes. You are responsible for maintaining the confidentiality of your account information and for all activities under your account.

1.2 Intellectual Property Rights

All content on this website (logos, product designs, text, images) is the property of Comfy Activewear US and protected by intellectual property laws. You may not reproduce, distribute, or create derivative works without our express permission.

2. Product Information

2.1 Product Descriptions

We strive for accuracy in describing our activewear (hoodies & sweatshirts, leggings, shirts & tanks, shorts, sports bras & swim, sweatpants & joggers). However, colors may vary slightly due to monitor settings. Sizes follow standard US measurements.

2.2 Product Availability

All items are subject to availability. We may limit quantities and revise product offerings at any time.

3. Orders and Payments

3.1 Order Process

Placing an order constitutes an offer to purchase. We reserve the right to accept or decline orders for any reason. Order confirmation does not constitute acceptance.

3.2 Payment Methods

We accept:

• Visa
• MasterCard
• JCB
• PayPal

You authorize us to charge the full amount to your selected payment method.

3.3 Pricing

Prices are in USD and subject to change without notice. You are responsible for any applicable sales tax or international customs fees.

4. Shipping Policy

4.1 Processing Time

Orders are processed within 1-2 business days (excluding weekends/holidays). You will receive tracking information via email.

4.2 Shipping Options

We offer:

• Standard Shipping ($12.95): DHL/FedEx, 10-15 business days after dispatch
• Free Shipping (orders over $50): EMS, 15-25 business days after dispatch

4.3 International Shipping

We ship worldwide except some Asian regions and remote areas. Delivery times vary based on customs processing. Customers are responsible for customs fees and import taxes.

5. Returns and Exchanges

5.1 Return Policy

You may return most unworn, unwashed items with tags attached within 15 days of delivery. Proof of purchase required.

5.2 Non-Returnable Items

For hygiene reasons, we cannot accept returns on:

• Sports bras
• Swimwear
• Undergarments

Exceptions made for defective/incorrect items.

5.3 Return Process

Email [email protected] with your order number and item details. We will provide return instructions within 1-2 business days.

5.4 Refunds

Refunds processed within 3-5 business days after receiving your return. Original shipping costs are non-refundable unless the return results from our error.

5.5 Exchanges

Subject to availability. Customers cover shipping costs for new items unless the exchange is due to our error.

5.6 International Returns

International customers are responsible for return shipping costs and customs fees. We recommend using the original carrier.

6. Customer Responsibilities

• Provide accurate personal and payment information
• Review order details before submission
• Inspect deliveries promptly and report issues within 48 hours
• Follow care instructions to maintain product quality
• Comply with all applicable laws regarding online purchases

7. Limitations of Liability

Comfy Activewear US shall not be liable for:

• Customs delays or fees
• Incorrect addresses provided by customers
• Minor variations in product color or fit
• Indirect, incidental, or consequential damages

Our total liability shall not exceed the purchase price of the products in question.

8. Privacy Policy

Your privacy is important. We collect only necessary information to process orders and improve service. We never sell your data. See our separate Privacy Policy for details.

9. Changes to Terms

We may update these terms periodically. Continued use after changes constitutes acceptance. We will notify you of material changes.

10. Governing Law

These terms are governed by the laws of the State of [Your State], USA. Any disputes shall be resolved in the courts of Milton, US.

11. Contact Information

For questions about these terms or our products:
Comfy Activewear US
4227 Bryan Street, Milton, US 27305
Email: [email protected]