At Comfy Activewear US (“we”, “us”, or “our”), we value your trust and are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website comfyactivewearus.com (the “Site”) or purchase our premium activewear products.
1. Information We Collect
We collect information to provide better services to all our customers. The types of information we gather include:
- Personal Information: When you make a purchase, we collect your name, email address, shipping address, payment information, and phone number (optional).
- Device Information: We automatically collect IP address, browser type, operating system, and other technical details when you visit our Site.
- Usage Data: Information about how you interact with our Site, including pages visited, products viewed, and time spent on pages.
- Cookies and Tracking Technologies: As described in Section 6 below.
2. How We Use Your Information
We use the information we collect to:
- Process and fulfill your orders for our premium activewear (hoodies, leggings, sports bras, etc.)
- Provide customer support and respond to your inquiries
- Improve our products, services, and website functionality
- Send you transactional emails (order confirmations, shipping updates)
- With your consent, send marketing communications about new collections and promotions
- Prevent fraud and enhance security
- Comply with legal obligations
Note on Payment Information: We use military-grade 256-bit SSL encryption for all transactions. We never store your complete payment details on our servers after transaction completion.
3. Sharing and Disclosure of Information
We may share your information in the following limited circumstances:
- Service Providers: With trusted third parties who assist in operating our website, processing payments (Visa, MasterCard, PayPal, etc.), shipping orders, and marketing.
- Legal Compliance: When required by law or to respond to legal process, protect our rights, or prevent fraud.
- Business Transfers: In connection with any merger, sale of company assets, or acquisition.
We never sell your personal information to third parties.
4. Data Storage and Security
We implement appropriate technical and organizational measures to protect your personal information:
- All data is stored on secure servers with limited access
- Payment transactions are encrypted using 256-bit SSL technology
- Regular security audits and real-time fraud monitoring
- Employee training on data protection best practices
While we strive to protect your information, no electronic transmission or storage is 100% secure. We encourage you to use strong passwords and protect your login information.
5. Your Rights and Choices
Depending on your location, you may have certain rights regarding your personal information:
- Access: Request a copy of the personal data we hold about you
- Correction: Update or correct inaccurate information
- Deletion: Request deletion of your personal data, subject to legal requirements
- Opt-Out: Unsubscribe from marketing emails via the link in each email
- Restriction: Request limitation of how we use your data
- Portability: Request transfer of your data to another service provider
To exercise these rights, please contact us at [email protected].
6. Cookies and Tracking Technologies
We use cookies and similar technologies to:
- Remember your preferences and shopping cart items
- Analyze site traffic and improve performance
- Deliver targeted advertising (with your consent)
- Prevent fraudulent activity
You can control cookies through your browser settings. Disabling cookies may affect certain site features.
7. International Data Transfers
As we serve customers globally (excluding some Asian and remote regions), your information may be transferred to and processed in countries other than your own. We ensure all transfers comply with applicable data protection laws.
8. Children’s Privacy
Our Site is not intended for children under 16. We do not knowingly collect personal information from children under 16.
9. Changes to This Policy
We may update this Privacy Policy periodically.
10. Contact Us
For questions about this Privacy Policy or our privacy practices, please contact:
Comfy Activewear US
4227 Bryan Street, Milton, US 27305
Email: [email protected]
